AFRICAN SAVANNAH TREKKERS PRIVACY POLICY
At African Savannah Trekkers, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, maintain, and protect your personal data when you interact with our website, book a trekking experience with us, or communicate with us through any platform or communication channel.
Information We Collect
We collect personal information through various channels, including:
Website registration and trekking bookings
Newsletter subscriptions
Registration for expedition updates
Direct communication, whether online, by telephone, or in person
Trek-related documentation
The personal and sensitive information we may collect includes:
Basic contact information, including name, address, email address, and telephone number
Travel documentation, including passport details, nationality, and date of birth
Mountaineering experience and history
High-altitude insurance information
Health-related information, including:
Current and previous medical conditions
Fitness level
Altitude-related medical history
Dietary requirements
Physical abilities and limitations
Information about climbing partners or members of your travelling group, where provided
Purpose of Data Collection
We collect and use your information to:
Process and complete trekking bookings
Ensure appropriate equipment and supplies are prepared
Provide necessary information to mountain guides and porters
Meet national park and regulatory requirements
Respond effectively to high-altitude emergencies
Tailor your trekking and climbing experience to your needs
How We Use Your Information
Your information may be used to:
Provide and improve our trekking services
Personalise your climbing and trekking experience
Develop new trekking routes and programmes
Strengthen safety protocols and procedures
Send relevant updates regarding weather and climbing conditions
Help ensure your safety during high-altitude treks
Comply with national park regulations and other applicable requirements
Data Protection Measures
We take reasonable measures to protect your personal information, including:
Secure data storage systems
Restricted access to personal information
Regular security updates and reviews
Data-protection and confidentiality training for employees
Compliance with applicable international data-protection standards
Information Sharing
Where necessary to provide your trekking services and ensure your safety, relevant information may be shared with:
Mountain lodge and campsite providers
Transportation service providers operating in mountain areas
Local mountain guides and porters
Emergency rescue services, where necessary
Park authorities and management bodies, as required by law or regulation
All third-party service providers are expected to comply with applicable confidentiality obligations and data-protection requirements to help ensure the security of your personal information.
Your Rights
Subject to applicable law, you may have the right to:
Access your personal data
Request correction of inaccurate or incomplete information
Opt out of expedition or promotional updates
Request deletion of your personal data where legally permitted
Receive information about how your personal data is being used
Contact Us
If you have any privacy-related questions or would like to exercise your rights regarding your personal information, please contact our Data Protection Officer:
Telephone: +255 272 544 901
Policy Updates
This Privacy Policy may be updated or amended from time to time to reflect changes in our services, legal requirements, or data-protection practices.
Any significant changes will be communicated to our trekkers through appropriate channels.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect and use your personal information.